Data Privacy & Transparency
How We Protect Your Data
We believe public-sector data tools should operate with full transparency. Here's exactly what we collect, how we use it, and what we never touch.
Last updated July 2024
This Privacy Policy explains our data practices for the EV Charging Intelligence Platform. We are committed to protecting your privacy while providing government decision-makers with actionable infrastructure insights.
What We Collect
- Usage metrics: which pages you visit, how long you stay, and which reports you generate
- Session identifiers: temporary tokens to maintain your login and preferences
- Geographic selections: the regions or territories you query (for analytics only)
- Device information: browser type and operating system (for compatibility testing)
What We Never Collect
- Personal identifiable information (names, email addresses, or phone numbers) - except where you explicitly register for an account
- Individual driver, vehicle, or household data
- Location data or geolocation tracking in real-time
Cookies & Tracking
We use cookies to keep you logged in, remember your preferences, and understand how you interact with the platform. Here is a complete list:
| Cookie Name | Purpose | Duration | Consent Required |
|---|---|---|---|
| gcl_sid | Session management: maintains your authenticated session | Until you log out | No (analytics only) |
| gcl_vid | Visitor analytics: helps us understand usage patterns and detect errors | 13 months | Yes (functional) |
| gcl_consent | Records your cookie consent choices | 1 year | No (analytics only) |
How Long We Keep Your Data
We retain session logs for 90 days for security and debugging purposes. Aggregated analytics (regional trends, no individual attribution) are retained indefinitely to track platform improvements. If you delete your account, we purge your personal data within 30 days.
Your Rights & Choices
You can update or delete your account at any time from your profile settings. You can opt out of analytics cookies using your browser's privacy settings or our preference center. For questions about data you have submitted, contact our data protection officer.
Questions?
If you have questions about this policy or how we handle your data, contact our data protection office. We respond to data subject requests within 30 days as required by GDPR.